Team MML speaks out. Loud.

I make this trip to a Vodafone store every month to pay my phone bill. I dont have a credit card and hence this unnecessary evil. And its an awesome learning experience.

Anyways so this trip is to any Vodafone store in the vicinity and I stay there for five minutes on average. Its surprising that even in those five minutes I see at least two people shouting on poor and often clueless customer care executives. And this is not an one off incident. It happens every time without fail. Every time someone or the other is shouting about inflated bills, sudden disconnection, charges without consent or 1000 other things.

I wonder for a company that shouts out loud that it is Happy to Help (btw GE Money also prided itself with this Happy to help gimmick), the service levels are pathetic. Customer care executives are often clueless about things that you ask them. Half the times they cant speak English or Hindi. And the other half times they are busy fixing their hair or creases or drinking tea etc. All the money that they pump on advertisement (which in my opinion is top notch) goes for a toss moment customer screams in the store.

My heart goes out to all those customer care executives that face the wrath of these angry customers for no fault of theirs. Can something be done about this rather than wasting money on frivolous things like fliers and other innovative ways of charging a customer? Is the advertising agency and social media agency for Vodafone listening?

If I took a 5 min crap for every time I wanted to start blogging, i guess i would have to spend my next 3 births sitting on the john..(and Prakash Mehra would have made my life into a Bollywood blockbuster)

Now thanks to DCP, I have actually done it and thus ensured that I wont have to spend my next incarnation sitting on the john…

TESTicle

POSTmortem

Got this as an sms from a friend.

Life means : A winter evening, 4 friends, mild rain, 4 pegs of vodka.
Life means: 100 bucks of petrol, 2 rusty old bikes and an open road.
Life means: Maggi noodles, a hostel room, 3.25 AM.
Life means: 1 prep leave, 1 book, 8 duffers.

Now life means: old friends, separate cities, separate lives and endless sms to stay in touch..

He couldn’t have been more true.

Relook ? Reconsider ? Revision ? Re-affirmation ? Renaissance ?

…. are these the other of the day ?

Or maybe just a re-whack-on-the-head.

How about writing to Channel V and bringing back Simpu Singh? I am ready to create FB groups, Orkut communities, send out chain mails and file petitions online. I will do anything (virtual) to get him back.

For the uninitiated Simpu Sodhi is/was a Channel V character that they created way back in 2000 for their shows. It is modeled after a sikh teacher and he is simply awesome.

Simpu Sodhi is all you can want in a person. He is a grown up. He is a kid. He is charming. He is innocent. He is intelligent. He has a temper. He is sensitive towards cute school kids that look more like micelings… He is Simpu Sodhi. Like No Other.

PLEASE HELP ME GET BACK SIMPU SODHI. Can some marketing whiz help me promote the cause and get some media attention?

He certainly makes it to my list of favorite fictional characters that includes Homer Simpson (of Homer Simpson fame), Michael Corleone (of Godfather fame), Jack Bauer (of 24 fame) and Udham Singh (again Channel V).

My playlist on Youtube.

Links for Simpu Singh Sodhi fans
1. http://www.indianpad.com/story/208901
2. Youtube Playlist of Simpu Sodhi vids

Originally posted on War of Words

I would like to thank DeeFeePee for FINALLY taking the initiative and starting the website … well blog (Note to DeeFeePee : You bitch, next time you make a lot of noise about starting a website, go put you head in a beehive … and then put aftershave lotion on ur face to improve fragrance!).

It has been a great journey so far (romantically speaking). Just the census on the name for the prospective website brought to light, the extreme creativity of the people on this group. Here’s a list of the multitude of options we had to consider from :

mumelo.com
mumele.com
mumededo.com
mumedediya.com
mume.com
… on second thought, mume.com could’ve had a whole new flavour with an extra ‘m’ and ‘y’ thrown in !!!

and so on…….

Anyways, as my first contribution to the blog, I present what i find abundantly on the streets of Ludhiana.

Spiderman Sex Dolls !!!

Now obviously you could argue that these are just innocent inflated toys for kids. But what you’d fail to explain later on, is what would a kid possibly do with a toy in that posture. Think about it. And then people complain about media spoiling their kids ! To the trained eye it is very obvious as to what lies.

Now if I really had to choose (well OK, I’d be happy to choose since living in this shit hole does kinda make one … lonely), then I’d go for the red one. The black one looks kinda tired and .. well .. spent. The red one looks all geared up to go !

Other interpretations are welcome.

P.S. : DeeFeePee, try if u can show comments instead for clicking on the link to access.

Welcome to the Jungle.